Computing Services

The information on this page explains the steps that new members joining QTP need to take to make their computers fully functional. Caution! As of 14 Dec. 2016 some of this material is out of date. We will update as time allows.

COMPUTER SERVICES AT QTP

1. If you are a member of QTP who is being paid by the University of Florida, your email, home file space, and web file space will be provided by the CLAS IT services.
2. All members of QTP, visitors, and research associates will need to perform their research computing activites on the UF HPC Center. Any visitor who needs wireless internet access, please see Jim Folks.
3. All members and visitors of QTP who wish to use the two network printers in NPB 2308, will need to perform the printer configuration of these printers, explained in the Computer Services Checklist.

Getting help and support

1. Email: These services are provide by UF Enerprise Services. Call the UF Computing Help Desk when you have a problem. Contact CLAS IT below to request changes in service, such as request definition of a new email group.
   Walk-in: HUB 132
   Phone: (352) 392-HELP (4357)
   Email: helpdesk@ufl.edu
2. Home space and web services: These services are provded by CLAS IT. See also the CLAS IT users page. Contact CLAS IT for all requests and problems related to desktops, network access, printers, and desktop software. If your computer is a computer running CLAS IT and managed by CLAS IT, they will install additional software that you have obtained a license for through UF Software Services or through a departmental purchase.
   Fill in a CLAS IT service request form
   Call (352) 846.1990
   CLAS IT is located in 301 Bryant Space Sciences Building ((SSRB). The CLAS IT contacts are the primary information link with CLAS IT.
3. Research computing: These services are provided by UF Research Computing and the HPC Center
   Fill in and submit a bugzilla service request.
   The HPC Center offices are located in the New Physics Building
4. Departmental support: You may obtain additional support through the departmental IT services of Chemistry IT Shop and Physics Computer Support Center.

Detailed information and instructions

A detailed checklist describes the details of the process to set up your computer and configure the most important software packages related to the IT services provided.

>> top